Performance dashboards : measuring, monitoring and managing your business / Wayne W. Eckerson.

By:

Eckerson, Wayne W, 1958-

Material type:

TextPublication details: Hoboken : John Wiley and Sons, c2011.Edition: 2nd edDescription: 318 p. : ill b&w ; 24 cmISBN:

9780470589830

Subject(s):

DDC classification:

658.401

Contents:

1. What are performance dashboards? -- 2. The context for performance dashboards -- 3. Assessing your organizational readiness -- 4. Assessing your technical readiness -- 5. How to align business and IT -- 6. Types of performance dashboards -- 7. Operational dashboards in action -- 8. Tactical dashboards in action -- 9. Strategic dashboards in action -- 10. How to launch, manage and sustain the project -- 11. How to create effective performance metrics -- 12. How to design effective dashboards displays -- 13. How to architect a performance dashboard -- 14. How to deploy and integrate dashboards -- 15. How to ensure adoption and drive positive change.

Summary: Explains what dashboards are, where they can be used, and why they are important to measuring and managing performance, providing a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	Marbella International University Centre Library	658.401 ECK per (Browse shelf(Opens below))	Available	10254

Includes index.

1. What are performance dashboards? --
2. The context for performance dashboards --
3. Assessing your organizational readiness --
4. Assessing your technical readiness --
5. How to align business and IT --
6. Types of performance dashboards --
7. Operational dashboards in action --
8. Tactical dashboards in action --
9. Strategic dashboards in action --
10. How to launch, manage and sustain the project --
11. How to create effective performance metrics --
12. How to design effective dashboards displays --
13. How to architect a performance dashboard --
14. How to deploy and integrate dashboards --
15. How to ensure adoption and drive positive change.

Explains what dashboards are, where they can be used, and why they are important to measuring and managing performance, providing a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.

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