Includes bibliographical references (pages 245-295) and indexes.

Pt. 1. Management and culture.
1. Introduction: the challenging role of the global manager.
2. Describing culture: what it is and where it comes from.
3. Comparing cultures: systematically describing cultural differences.
4. How culture works: fundamentals of cross-cultural interaction --
Pt. 2. Roles of the global manager.
5. The manager as decision maker: cross-cultural dimensions of decision making.
6. The manager as negotiator: communicating and negotiating across cultures.
7. The manager as leader: motivation and leadership across cultures --
Pt. 3. Global management challenges.
8. The challenge of multicultural work groups and teams.
9. The challenge of international organizations: structure and culture.
10. The challenge of international assignments.
11. The challenge of managing across cultures in the future.

The globalization of the business environment that is being driven by technological and economic factors is resulting in an ever-increasing number of cross-cultural interactions in the workplace. Understanding the influence of culture on interpersonal interactions in organizational settings is now a fundamental requirement of effective international management. As opposed to being country specific, it focuses on the interactions of people from different cultures in organizational settings. That is, the approach used is to understand the effect of culture in a way that can then be applied to a wide variety of cross-cultural interactions in a number of organizational contexts.