Getting to yes : negotiating agreement without giving in / by Roger Fisher and William Ury ; with Bruce Patton, editor.
Material type:
TextPublication details: London : Penguin Books, c2011.Edition: 3rd edDescription: 204 p. ; 20 cmISBN: - 9780143118756
- 658.405
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Books
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Marbella International University Centre Library | 658.405 FIS get (Browse shelf(Opens below)) | Available | 10612 |
1. Don't bargain over positions --
2. Separate the people from the problem --
3. Focus on interests, not positions --
4. Invent options for mutual gain --
5. Insist on using objective criteria --
6. What if they are more powerful? --
7. What if they won't play? --
8. What if they use dirty tricks?
Offers a straightforward, universally applicable method for reaching mutually satisfying agreements.
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