Fierce conversations : achieving success at work & in life, one conversation at a time / Susan Scott.

By:

Scott, Susan, 1944-

Material type:

TextPublication details: New York : New American Library, 2017.Edition: [Newly revised and updated edition]Description: 356 p. ; 23 cmContent type:

text

ISBN:

9780425193372

Subject(s):

DDC classification:

650.1

Contents:

Introduction: The idea of fierce -- Ch. 1. Principle 1: Master the courage to interrogate reality -- Ch. 2. Principle 2: Come out from behind yourself into the conversation and make it real -- Ch. 3. Principle 3: Be here, prepared to be nowhere else -- Ch. 4. Principle 4: Tackle your toughest challenge today -- Ch. 5. Principle 5: Obey your instincts -- Ch. 6. Principle 6: Take responsibility -- Ch. 7. Principle 7: let silence do the heavy lifting -- Conclusion: Embracing the principles.

Summary: The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across – and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: - Overcome barriers to meaningful communication - Expand and enrich relationships with colleagues, friends, and family - Increase clarity and improve understanding - Handle strong emotions – on both sides of the table - Connect with colleagues, customers and family at a deep level.

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	Marbella International University Centre Library	650.1 SCO fie (Browse shelf(Opens below))	Available	11631

Introduction: The idea of fierce --
Ch. 1. Principle 1: Master the courage to interrogate reality --
Ch. 2. Principle 2: Come out from behind yourself into the conversation and make it real --
Ch. 3. Principle 3: Be here, prepared to be nowhere else --
Ch. 4. Principle 4: Tackle your toughest challenge today --
Ch. 5. Principle 5: Obey your instincts --
Ch. 6. Principle 6: Take responsibility --
Ch. 7. Principle 7: let silence do the heavy lifting --
Conclusion: Embracing the principles.

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across – and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
- Overcome barriers to meaningful communication
- Expand and enrich relationships with colleagues, friends, and family
- Increase clarity and improve understanding
- Handle strong emotions – on both sides of the table
- Connect with colleagues, customers and family at a deep level.

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