000			02223cam a2200361 i 4500
003			MIUC
005			20210111113249.0
008			210111s2003 flua b 001 0 eng d
020			_a0929652339 _q(cloth : alk. paper)
040			_aNAA _cNAA _dDLC _dMIUC _beng _erda
082	0	0	_a658.5 _222
100	1		_aSmith, Howard, _d1957-
245	1	0	_aBusiness process management : _bthe third wave / _cHoward Smith, Peter Fingar.
250			_a1st ed.
260			_aTampa, Fla. : _cc2003.
264		1	_aTampa, Florida : _bMeghan-Kiffer Press, _cc2003.
300			_axvi, 292 pages : _billustrations b&w ; _c24 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
504			_aIncludes bibliographical references and index.
505	0		_aIntroduction -- Ch. 1. The Next Fifty Years -- Ch. 2. A Walk Over the Hill -- Ch. 3. Enterprise Business Processes -- Ch. 4. Business Process Management -- Ch. 5. Reengineering reengineering -- Ch. 6. Business Process outsourcing -- Ch. 7. management Theory, R.O.I. and Beyond -- Ch. 8. Implementing Business Process Management -- Ch. 9. Tomorrow's Interview in BPM3.0 Magazine -- Epilog -- Appendix A. The Language of Process -- Appendix B. Business Process Management -- Appendix C. The Theoretical Foundations of the Thrid Wave -- Appendix D Lessons Learned from Early Adopters -- Appendix E. The New MBA Curriculum -- Index.
520			_aWhile the vision of process management is not new, existing theories and systems have not been able to cope with the reality of business processes - until now. This book heralds a breakthrough in process thinking that obliterates the business-IT divide, utterly transforms today's information systems and reduces the lag between management intent and execution.
650		0	_aReengineering (Management) _91413
650		0	_aTechnological innovations _91380
650		0	_aStrategic planning _9877
650		0	_aManagement information systems _91041
650		0	_aInformation technology _91124
650		0	_aInformation resources management _91611
650		0	_aOrganizational change _919
700	1		_aFingar, Peter, _d1946- _95211 _eauthor
942			_2ddc _cBK