000 02613nam a2200253 i 4500
003 MIUC
005 20200220141045.0
008 170811s2015 enk 001 | eng
020 _a9780749473099
040 _aMIUC
_beng
_cMIUC
082 0 _a658.8
100 1 _93199
_aBones, Chris,
_d1958-
245 1 0 _aLeading digital strategy :
_bdriving business growth through effective e-commerce /
_cChristopher Bones and James Hammersley.
260 _aLondon, etc. :
_bKogan Page,
_c2015.
300 _avii, 232 p. :
_bill. b&w ;
_c24 cm.
504 _aIncludes bibliographical references and index.
505 0 _aIntroduction -- Ch. 1. 21st-century markets -- Ch. 2. Identifying the e-commerce opportunity -- Ch. 3. Putting customers first -- Ch. 4. The new marketing model -- Ch. 5. The business of e-commerce -- Ch. 6. The growth organization -- Ch. 7. Leadership in change -- Ch. 8. Digital leadership in practice -- Ch. 9. The e-commerce leadership model.
520 _aFor a business to thrive competitively in today's marketplace, it needs to have an effective e-commerce channel. Getting it right opens up new markets and opportunities; getting it wrong leads to declining revenues and profitability. To ensure effectiveness, business leaders and decision-makers must understand how e-commerce channels work to make the best strategic choices for their business. Drawing on experience in consulting to large complex organisations and ground-breaking primary research with senior executives from leading corporations, Leading Digital Strategy creates a convincing case for action and offers practical strategies, methodologies and models to improve the effectiveness of a company's online offering. It explores how to align organizational structure with wider goals and implement a customer-centric culture. With coverage of the key digital trends, tools and technologies affecting business today, it provides a practical framework for multi-channel success. This book challenges leaders to become as fluent and creative in digital as they are in finance, sales and marketing, and equips them to choose the right strategy and the right people to make it happen. With strategies for improved operational performance and enhanced engagement from senior management, Leading Digital Strategy gives readers the power to drive forward effective digital initiatives and realize rewarding opportunities for change.
650 0 _9345
_aElectronic commerce
650 0 _9943
_aInternet marketing
650 0 _9877
_aStrategic planning
700 1 _4aut
_93200
_aHammersley, James
942 _2ddc
_cBK