000 02905nam a2200277 i 4500
001 EBL4383435
003 AU-PeEL
005 20200220153507.0
008 170802s2016 flu s 001 | eng
020 _a9781498705981
040 _aMIUC
_beng
_cMIUC
082 0 _a658.503
100 1 _93207
_aKale, Vivek
245 1 0 _aEnhancing enterprise intelligence :
_bleveraging ERP, CRM, SCM, PLM, BPM, and BI
_h[electronic resource] /
_cVivek Kale.
260 _aBoca Raton :
_bCRC Press,
_c2016.
300 _a1 online resource (xxi, 378 p.).
336 _2rdacontent
_atext
500 _aOn cover: "An Auerbach book."
504 _aIncludes bibliographical references and index.
505 0 _aCh. 1. Intelligent enterprises -- Ch. 2. Enterprise systems -- Ch. 3. Integrated enterprise with ERP -- Ch. 4. Customer centric enterprise with CRM -- Ch. 5. Customer responsive enterprise with SCM -- Ch. 6. Renewing enterprise with PLM -- Ch. 7. Collaborative enterprise with BPM -- Ch. 8. Informed enterprise with BI -- Ch. 9. Implementing enterprise systems -- Epilogue: Enterprise performance intelligence -- Appendix I: SAP Business Suite.
520 _aEnhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise. The book provides an overview of the characteristic domains (i.e., business functions, processes, and activities) addressed by the various categories of ES, namely, ERP, CRM, SCM, PLM, BPM, and BI. The book begins with an overview of agile enterprises and dimensions of intelligent enterprises. The middle chapters detail CRM's decisive concept of customer centricity, SCM's differentiating concept of customer responsiveness, and PLM's stupendous transformative potential for renewing the enterprise along with the establishment of a collaborative enterprise with BPM and enterprise BPM methodology. The latter chapters deal with the realization of an informed enterprise with BI coupled with the novel concept of decision patterns. The author highlights the fact that any end-user application's effectiveness and performance can be enhanced by transforming it from a bare transaction to one clothed by a surrounding context formed from an aggregate of all relevant past decision patterns. The final chapter examines various aspects relating to a successful ES implementation project, and the appendix provides an overview of the SAP Business Suite to give you a practical context to the discussions presented in the book.
650 0 _927
_aProduction planning
_xData processing
650 0 _93208
_aManufacturing resource planning
_xComputer programs
856 4 0 _uhttp://ebookcentral.proquest.com/lib/miu/detail.action?docID=4383435
_zClick here to view
942 _2ddc
_cELEC