000			01978nam a2200265 i 4500
003			MIUC
005			20200310102920.0
008			170530s2017 nyu 001 | eng
020			_a9780425193372
040			_aMIUC _beng _cMIUC
082	0		_a650.1
100	1		_93502 _aScott, Susan, _d1944-
245	1	0	_aFierce conversations : _bachieving success at work & in life, one conversation at a time / _cSusan Scott.
250			_a[Newly revised and updated edition].
260			_aNew York : _bNew American Library, _c2017.
300			_a356 p. ; _c23 cm.
336			_2rdacontent _atext
505	0		_aIntroduction: The idea of fierce -- Ch. 1. Principle 1: Master the courage to interrogate reality -- Ch. 2. Principle 2: Come out from behind yourself into the conversation and make it real -- Ch. 3. Principle 3: Be here, prepared to be nowhere else -- Ch. 4. Principle 4: Tackle your toughest challenge today -- Ch. 5. Principle 5: Obey your instincts -- Ch. 6. Principle 6: Take responsibility -- Ch. 7. Principle 7: let silence do the heavy lifting -- Conclusion: Embracing the principles.
520			_aThe master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across – and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: - Overcome barriers to meaningful communication - Expand and enrich relationships with colleagues, friends, and family - Increase clarity and improve understanding - Handle strong emotions – on both sides of the table - Connect with colleagues, customers and family at a deep level.
650		0	_93503 _aConversation
650		0	_9477 _aInterpersonal communication
650		0	_9883 _aSuccess
650		0	_9883 _aSuccess _xPsychological aspects
942			_2ddc _cBK