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The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world / Fred Reichheld ; with Rob Markey. by

Edition: Rev. and expanded ed.

Material type:

Text; Format: print

Publication details: Boston : Harvard Business Press, c2011

Availability: Items available for loan: Marbella International University Centre (1)Call number: 658.872 REI ult.

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CRM at the speed of light : social CRM strategies, tools and techniques for engaging your customers / Paul Greenberg. by

Greenberg, Paul

Edition: 4th ed.

Material type:

Text; Format: print

Publication details: New York : McGraw-Hill, c2010

Other title:

Customer relationship management at the speed of light : social customer relationship management strategies, tools and techniques for engaging your customers

Availability: Items available for loan: Marbella International University Centre (1)Call number: 658.812 GRE crm.

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Building great customer experiences / Colind Shaw and John Ivens. by

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : Palgrave Macmillan, 2002

Availability: Items available for loan: Marbella International University Centre (1)Call number: 658.812 SHA bui.

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Brand desire : how to create consumer involvement and inspiration / Nicholas Ind and Oriol Iglesias. by

Material type:

Text; Format: print

Publication details: London, etc. : Bloomsbury, 2016

Availability: Items available for loan: Marbella International University Centre (1)Call number: 658.82 IND bra.

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Hug your haters : how to embrace complaints and keep your customers / Jay Baer. by

Baer, Jay, 1969-

Material type:

Text; Format: print

Publication details: New York : Portafolio ; Pengiun, 2016

Availability: Items available for loan: Marbella International University Centre (1)Call number: 658.812 BAE hug.

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Digital influence : unleash the power of influencer marketing to accelerate your global business / Joel Backaler ; foreword by Peter Shankman. by

Backaler, Joel

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : Palgrave Macmillan, 2018

Availability: Items available for loan: Marbella International University Centre (1)Call number: 658.8 BAC dig.

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Winning with data : CRM and analytics for the business of sports / Fiona Green. by

Green, Fiona, (Sports consultant)

Edition: First edition.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London ; New York : Routledge, 2019

Availability: Items available for loan: Marbella International University Centre (1)Call number: 796.069 GRE win.

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Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan. by

Edition: Fourth Edition.

Material type:

Text; Format: print ; Literary form: Not fiction

Publisher: London ; New York : Routledge, Taylor & Francis Group, 2019

Availability: Items available for loan: Marbella International University Centre (1)Call number: 658.812 BUT cus.

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BA60069O: Marketing CRM.

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Your search returned 8 results.