Includes bibliographical references (pages 266-269).

Pt. 1 Coaching is bigger than coaching.
Ch. 1. What is Coaching?
Ch. 2. Creating high-performance cultures --
Pt. 2. The principles of coaching.
Ch. 3. Coaching is emotional intelligence in practice.
Ch. 4. The leader as coach.
Ch. 5. A coaching style: partnership and collaboration.
Ch. 6. Awareness and responsibility: activating learning --
Pt. 3. The practice of coaching.
Ch. 7. Powerful questions.
Ch. 8. Active listening.
Ch. 9. The GROW Model.
Ch. 10. G: Goal setting.
Ch. 11. R: What is reality?
Ch. 12. O: What options do you have?
Ch. 13. W: What will you do?
Ch. 14. Coaching for meaning and purpose --
Pt. 4. Specific applications of coaching.
Ch. 15. Formal 1: 1 coaching sessions.
Ch. 16. Coaching for team performance.
Ch. 17. Coaching for lean performance.
Ch. 18. Coaching for safety performance.
Pt. 5. Realizing the potential of coaching.
Ch. 19. Measuring the benefits and ROI of coaching.
Ch. 20. How to effect cultural change.
Ch. 21. The qualities of leadership.
Ch. 22. The ladder to mastery.
Ch. 23. Advanced coaching --
Appendix 1. Glossary of coaching term --
Appendix 2. Coaching question toolkit --
Appendix 3. Some solutions to the Nine Dot Exercise.

Coaching for Performance is the #1 book for coaches, leaders, talent managers and professionals around the world. This is the definitive, updated and expanded edition.

An international bestseller, featuring the powerful GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success.

Written by Sir John Whitmore, the pioneer of coaching, and Performance Consultants, the global market leaders in performance coaching, this extensively revised and extended edition will revolutionize the traditional approach to organizational culture. Brand new practical exercises, corporate examples, coaching dialogues, and a glossary, strengthen the learning process, whilst a critical new chapter demonstrates how to measure the benefits of coaching as a return on investment, ensuring this landmark new edition will remain at the forefront of professional coaching and leadership development.