TY  - BOOK
AU  - Ting-Toomey,Stella
AU  - Chung,Leeva C.
TI  - Understanding intercultural communication
SN  - 9780199739790
U1  - 302.2 
PY  - 2012///
CY  - New York, Oxford
PB  - Oxford University Press
KW  - Communication, International
KW  - Language and culture
KW  - Intercultural communication
KW  - Cross-cultural orientation
KW  - Culture shock
N1  - Includes a glossary; Includes bibliographical references and index; Ch. 1. Why study intercultural communication? --
Ch. 2. What is intercultural communication? --
Ch. 3. What are the essential cultural value patterns? --
Ch. 4. What are the keys to understanding intercultural communication? --
Ch. 5. What is culture shock? --
Ch. 6. What is the connection between verbal communication and culture? --
Ch. 7. What are the different ways to communicate nonverbally across cultures? --
Ch. 8. What causes us to hold biases against outgroups? --
Ch. 9. How can we manage intercultural conflict flexibly? --
Ch. 10. What are the challenges in developing an intercultural-intimate relationship? --
Ch. 11. What are the communication issues facing a global identity? --
Ch. 12. How can we become ethical intercultural communicators?
N2  - Bridges the gap between theory and practice taking a multi-contextual, inclusive approach that balances international and intercultural communication issues against diversity issues. Contains a robust ethical focus and integrates empirical research with lively examples
ER  -