Ting-Toomey, Stella <br/><br/>
Understanding intercultural communication / 
Stella Ting-Toomey, Leeva C. Chung. 
 - 2nd ed. 
 - New York ;  Oxford :  Oxford University Press,  c2012. 
 - 326 p. ;  24 cm. 
<br/><br/> Includes a glossary. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Ch. 1. Why study intercultural communication? --<br/>Ch. 2. What is intercultural communication? --<br/>Ch. 3. What are the essential cultural value patterns? --<br/>Ch. 4. What are the keys to understanding intercultural communication? --<br/>Ch. 5. What is culture shock? --<br/>Ch. 6. What is the connection between verbal communication and culture? --<br/>Ch. 7. What are the different ways to communicate nonverbally across cultures? --<br/>Ch. 8. What causes us to hold biases against outgroups? --<br/>Ch. 9. How can we manage intercultural conflict flexibly? --<br/>Ch. 10. What are the challenges in developing an intercultural-intimate relationship? --<br/>Ch. 11. What are the communication issues facing a global identity? --<br/>Ch. 12. How can we become ethical intercultural communicators? 
<br/><br/> Bridges the gap between theory and practice taking a multi-contextual, inclusive approach that balances international and intercultural communication issues against diversity issues. Contains a robust ethical focus and integrates empirical research with lively examples. 
<br/><br/><label>ISBN: </label>9780199739790 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication, International<br/>Language and culture<br/>Intercultural communication<br/>Cross-cultural orientation<br/>Culture shock
<br/><br/><label>Dewey Class. No.: </label>302.2