TY  - BOOK
AU  - Laguna,Manuel
AU  - Marklund,Johan
TI  - Business process, modeling, simulation and design
SN  - 9781439885253
U1  - 658.5 
PY  - 2013///
CY  - [Boca Raton]
PB  - CRC Press, 
KW  - Business planning
KW  - Industrial management
KW  - Reengineering (Management)
KW  - Business
KW  - Data processing
N1  - 1. Introduction to business process design -- 
2. Process management and process-oriented improvement programs -- 
3. Framework for business process-design projects -- 
4. Basic tools for process design -- 
5. Managing process flows -- 
6. Introduction to queuing modeling -- 
7. Introduction to simulations -- 
8. Modeling and simulating business processes with extendsim -- 9. Input and output data analysis -- 
10. Optimizing business process performance -- 
11. Business process analytics
N2  - Provides with a thorough understanding of numerous analytical tools that can be used to model, analyze, design, manage, and improve business processes, covering' a wide range of approaches, including discrete event simulation, graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, and data mining
ER  -