TY  - BOOK
AU  - Eckerson,Wayne W.
TI  - Performance dashboards: measuring, monitoring and managing your business 
SN  - 9780470589830
U1  - 658.401 
PY  - 2011///
CY  - Hoboken
PB  - John Wiley and Sons
KW  - Management
KW  - Evaluation
KW  - Organizational effectiveness
N1  - Includes index; 1. What are performance dashboards? -- 
2. The context for performance dashboards -- 
3. Assessing your organizational readiness -- 
4. Assessing your technical readiness -- 
5. How to align business and IT -- 
6. Types of performance dashboards -- 
7. Operational dashboards in action -- 
8. Tactical dashboards in action -- 
9. Strategic dashboards in action -- 
10. How to launch, manage and sustain the project -- 
11. How to create effective performance metrics -- 
12. How to design effective dashboards displays -- 
13. How to architect a performance dashboard -- 
14. How to deploy and integrate dashboards -- 
15. How to ensure adoption and drive positive change
N2  - Explains what dashboards are, where they can be used, and why they are important to measuring and managing performance, providing a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results

ER  -