Eckerson, Wayne W.,  1958- <br/><br/>
Performance dashboards :  measuring, monitoring and managing your business / 
Wayne W. Eckerson. 
 - 2nd ed. 
 - Hoboken :  John Wiley and Sons,  c2011. 
 - 318 p. :  ill b&w ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/>1. What are performance dashboards? -- <br/>2. The context for performance dashboards -- <br/>3. Assessing your organizational readiness -- <br/>4. Assessing your technical readiness -- <br/>5. How to align business and IT -- <br/>6. Types of performance dashboards -- <br/>7. Operational dashboards in action -- <br/>8. Tactical dashboards in action -- <br/>9. Strategic dashboards in action -- <br/>10. How to launch, manage and sustain the project -- <br/>11. How to create effective performance metrics -- <br/>12. How to design effective dashboards displays -- <br/>13. How to architect a performance dashboard -- <br/>14. How to deploy and integrate dashboards -- <br/>15. How to ensure adoption and drive positive change. 
<br/><br/> Explains what dashboards are, where they can be used, and why they are important to measuring and managing performance, providing a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.<br/> 
<br/><br/><label>ISBN: </label>9780470589830 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management--Evaluation<br/>Organizational effectiveness--Evaluation
<br/><br/><label>Dewey Class. No.: </label>658.401