TY - BOOK AU - Garrett,Jesse James TI - The elements of user experience: user-centered design for the Web and beyond T2 - Voices that matter SN - 9780321683687 (pbk.) AV - TK5105.888 .G37 2011 U1 - 005.7/2 22 PY - 2011/// CY - Berkeley, CA PB - New Riders KW - Web sites KW - Design KW - Human-computer interaction KW - sears N1 - Includes index; Includes bibliographical references and index; Chapter 1. User Experience and Why It Matters -- Chapter 2. Meet the Elements -- Chapter 3. The Strategy Plane Product Objectives and User Needs -- Chapter 4. The Scope Plane Functional Specifications and Content Requirements -- Chapter 5. The Structure Plane Interaction Design and Information Architecture -- Chapter 6. The Skeleton Plane Interface Design, Navigation Design, and Information Design -- Chapter 7. The Surface Plane Sensory Design -- Chapter 8. The Elements Applied -- Index N2 - Provides an overview of the complexities of interactive Web design for non-designers, explaining the processes, methods, and vocabulary of user experience design ER -