Sport teams, fans, and Twitter : the influence of social media on relationships and branding /
Brandi Watkins.
- 141 pages : illustrations ; 24 cm.
- Intergrated marketing communications. .
Includes bibliographical references (pages 119-135) and index.
Pt. 1. Twitter for relationship building. Ch. 1. The fan-team relationship -- Ch. 2. Getting social -- Ch. 3. Online fan engagement & fan-team relationships. Pt. 2. Content strategies & relationship marketing. Ch. 4. Brand personality -- Ch. 5. Connecting with athletes -- Ch. 6. Dialogue -- Ch. 7. Recommendations.
This book draws on interdisciplinary research and mixed methods to investigate the extent to which Twitter is a useful tool for enhancing the relationship between sport teams and fans.