TY  - BOOK
AU  - Brassard,Michael
AU  - Ritter,Diane
TI  - The memory jogger II: a pocket guide of tools for continuous improvement & effective planning 
SN  - 1879364441
U1  - 658.5 
PY  - 1994///
CY  - Salem
PB  - GOAL/QPC
KW  - Production management
KW  - Handbooks, manuals, etc
KW  - Quality control
KW  - Statistical methods
N1  - How to use The Memory Jogger II -- 
Tool selector chart -- 
Introduction -- 
Activity network diagram (AND) -- 
Affinity diagram -- 
Brainstorming -- 
Cause & effect / Fishbone diagram -- 
Check sheet -- 
Control charts -- 
Data points -- 
Flowchart -- 
Force field analysis -- 
Histogram -- 
Interrelationship diagram (ID) -- 
Matrix diagram -- 
Nominal group technique (NGT) -- 
Pareto chart -- 
Prioritization matrices -- 
Problem-solving / Process-improvement model: improvement storyboard -- 
Process capability -- 
Radar chart -- 
Run chart -- 
Scatter diagram -- 
Team guidelines -- 
Tree diagram
N2  - The Memory Jogger II is an easy-to-use pocket guide that describes tools to help you make continuous improvements in an organization. The tools help people at all levels participate in identifying and solving problems; eliminating rework; streamlining processes; improving cross-functional communication; decreasing costs; and measuring results. The guide supports organization-wide consistency and participation in creating organizational breakthroughs and improvements
ER  -