TY  - BOOK
AU  - Marsh,David
TI  - The project & programme support office handbook
SN  - 1900391074
U1  - 658.404 
PY  - 2000///-2001
CY  - Wokingham
PB  - Project Manager Today Publications
KW  - Project management
KW  - Handbooks, manuals, etc
KW  - Office management
N1  - Vol. 1. Foundation -- 
Ch. 1. The need of the PSO and what it provides -- 
Ch. 2. Programme and project organization structures -- 
Ch. 3. Programme and project planning -- 
Ch. 4. Resource, deliverable and task categories -- 
Ch. 5. Programme and project control documents -- 
Ch. 6. Progress reporting and time sheets -- 
Ch. 7. Issue, change and configuration management -- 
Ch. 8. Risk management -- 
Ch. 9. Business cases -- 
Ch. 10. Quality reviews -- 
Example documents -- 
Glossary of terms -- 
Vol. 2. Advanced -- 
Ch. 1. The advanced project and programme support office -- 
Ch. 2. The role of a PSO in supporting programmes -- 
Ch. 3. PSO's within the organisation -- 
Ch. 4. Designing and installing a PSO -- 
Ch. 5. Staffing the PSO -- 
Ch. 6. Selling the PSO to the organization -- 
Ch. 7. Programme and project life cycle -- 
Ch. 8. Programme and project management methods -- 
Ch. 9. Project or system development methods -- 
Ch. 10. Infrastructure to support project or system development methods -- 
Ch. 11. Other programme and project support services -- 
Ch. 12. PSO and programme and project support tools -- 
Ch. 13. Dealing with difficult situations -- 
Ch. 14. Auditing what the PSO provides -- 
Ch. 15. Preparing the PSO for future programmes and projects -- 
Ch. 16. Supporting fast moving e-programmes and projects -- 
Appendix 1. Special interest groups -- 
Example documents -- 
Glosarry of terms
N2  - This is a project and programme support office handbook. It is an ideal study book to prepare for BCS ISEB professional exam for support office
ER  -