Operations management : Processes and supply chains /
Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman.
- Eleventh edition, global edition.
- Boston, etc. : Pearson, 2016.
- 663 p. : ill. col. ; 28 cm.
Includes bibliographical references and index.
Ch. 1. Using operations to create value -- Ch. 2. Process strategy and analysis -- Ch. 3. Managing quality -- Ch. 4. Planning capacity -- Ch. 5. Managing process constraints -- Ch. 6. Designing lean systems -- Ch. 7. Managing effective projects -- Ch. 8. Forecasting demand -- Ch. 9. Managing inventories -- Ch. 10. Planning and scheduling operations -- Ch. 11. Efficient resource planning -- Ch. 12. Design effective supply chains -- Ch. 13. Supply chains and logistics -- Ch. 14. Integrating the supply chain -- Ch. 15. Managing supply chain sustainability.
Operations Management provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemized approach while focusing on issues of current interest. The text has ample opportunities for students to experience the role of a manager with challenging problems, cases, simulations, experiential exercises, and tightly integrated online resources.