Includes bibliographical references and index.

Ch. 1. Introduction --
Business process management ;
Why BPMN? ;
Can BPMN bridge the gap? ;
A method framework for BPMN --
Ch. 2. The notation in detail --
Understanding BPMN ;
Simple tasks and none event ;
Design process paths with gateways ;
Design process paths without gateways ;
Lanes ;
Events ;
Special tasks ;
Subprocesses ;
Pools and message flows ;
Data ;
Artifacts ;
Comparison with other notations ;
Choreographies and conversations --
Ch. 3. Strategic process models --
About this chapter ;
Case example: Recruiting process ;
Restricting the symbol set ;
Process analysis on the strategic level ;
Conservations and choreographies --
Ch. 4. Operational process models ;
About this chapter ;
From strategic level to the operational level ;
Processes of the participants ;
Preparing for process automation ;
Hands-on tips for the operational level --
Ch. 5. Technical process flows and process automation --
About this chapter ;
The basics ;
Process automation with BPMN 2.0 ;
One more Word on execution semantics ;
Model interchangeability of process engines become reality? ;
Automation languages: Differences and recommendations ;
Business rules management systems --
Ch. 6. Introducing BPMN on a broad base --
Goals ;
Roles ;
Methods ;
Tools ;
Meta-processes ;
Practical example: Process documentation at Energie Sudbayern --
Ch. 7. Tips to get started.

This is the improved 2nd edition of the very successful book "Real-Life BPMN" with excellent reviews on Amazon.com (don't forget to check reviews of the 1st edition). It is about Business Process Management (BPM) and Business Process Model and Notation (BPMN 2.0). Truth be told, there are several BPMN books on the market. Some of them are quite good, so why should you care about this one? This book distils the experience the authors accumulated while running Camunda, a consulting company that specializes in BPM. Camunda helped to define the BPMN specification, and during the past five years, they have applied BPMN in over 250 customer engagements. These were big businesses, small companies, and public institutions. Now you can benefit from this practical experience. Topics covered:
- The basics of modeling processes with Business Process Model and Notation (BPMN 2.0)
- Methods to apply BPMN successfully to real-world problems
- A practical approach for automating processes with BPMN 2.0
- The alignment of business and IT as an attainable goal
- Advice on introducing BPMN across your company.

This book explains the notation, of course, but it also delves into the kinds of challenges that process designers face every day. It talks about pitfalls to avoid. It gives dos and don'ts. There are guidelines and best practices. This second edition in English is based on the successful fourth German edition, which, according to amazon.de, it is still the highest-ranked book on BPMN in German. The number of five-star ratings awarded by readers speaks volumes.