Includes bibliographical references and index.

Pt. 1. Introduction --
Pt. 2. Applicability to business --
Pt. 3. Moving from business strategy to programme design --
Pt. 4. Organising a programme --
Pt. 5. The programme office: Concept and Role --
Pt. 6. Managing risk --
Pt. 7. Benefits management --
Pt. 8. Using soft system thinking in programme management --
Pt. 9. Conclusion.

This indispensable handbook sets out the practical steps that lead to success in programme management. John Bartlett says that "there is an acute lack proven techniques to tackle large programmes of business - a fact all too often highlighted in well-publicised programme failures. However, as companies fight for product and service supremacy, increased market share and increased profitability, further large-scale business change is inevitable. Programme management must develop into a much more sophisticated discipline in order to tackle the complexities of this accelerating change". This book's structured approach for managing business change complements existing programme methodologies by providing detailed knowledge of the essential programme management elements and the principles required for good practice. The author's own practical experience, both in business and IT and in project and programme management, is clearly evident. The book is based on concepts from various methods which he has honed in practice, including the structured method published by CCTA in 1994.