Includes bibliographical references and index.

Introduction --
Aristotle’s challenge --
Pt. 1. The emotional brain.
Ch. 1. What are emotions for?
Ch. 2. Anatomy of an emotional hijacking --
Pt. 2. The nature of emotional intelligence.
Ch. 3. When smart is dumb.
Ch. 4. Know thyself.
Ch. 5. Passion’s slaves.
Ch. 6. The master aptitude.
Ch. 7. The roots of empathy.
Ch. 8. The social arts --
Pt. 3. Emotional intelligence applied.
Ch. 9. Intimate enemies
Ch. 10. Managing with heart.
Ch. 11. Mind and medicine --
Pt. 4. Windows of opportunity.
Ch. 12. The family crucible.
Ch. 13. Trauma and emotional relearning.
Ch. 14. Temperament is not destiny.
Ch. 15. The cost of emotional illiteracy.
Ch. 16. Schooling the emotions.
Appendix A: What is emotion? --
Appendix B: Hallmarks of the emotional mind --
Appendix C: The neural circuitry --
Appendix D: W. T. Grant consortium active ingredients of prevention programs --
Appendix E: The self science curriculum --
Appendix F: Social and emotional learning: Results.

Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman's brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our "two minds” the rational and the emotional and how they together shape our destiny.

Through vivid examples, Goleman delineates the five crucial skills of emotional intelligence, and shows how they determine our success in relationships, work, and even our physical well-being. What emerges is an entirely new way to talk about being smart.

The best news is that "emotional literacy" is not fixed early in life. Every parent, every teacher, every business leader, and everyone interested in a more civil society has a stake in this compelling vision of human possibility.