Business process management : the third wave / Howard Smith, Peter Fingar.

By:

Smith, Howard, 1957-

Contributor(s):

Fingar, Peter, 1946- [author]

Material type:

TextPublisher: Tampa, Florida : Meghan-Kiffer Press, c2003Edition: 1st edDescription: xvi, 292 pages : illustrations b&w ; 24 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

0929652339

Subject(s):

DDC classification:

658.5 22

Contents:

Introduction -- Ch. 1. The Next Fifty Years -- Ch. 2. A Walk Over the Hill -- Ch. 3. Enterprise Business Processes -- Ch. 4. Business Process Management -- Ch. 5. Reengineering reengineering -- Ch. 6. Business Process outsourcing -- Ch. 7. management Theory, R.O.I. and Beyond -- Ch. 8. Implementing Business Process Management -- Ch. 9. Tomorrow's Interview in BPM3.0 Magazine -- Epilog -- Appendix A. The Language of Process -- Appendix B. Business Process Management -- Appendix C. The Theoretical Foundations of the Thrid Wave -- Appendix D Lessons Learned from Early Adopters -- Appendix E. The New MBA Curriculum -- Index.

Summary: While the vision of process management is not new, existing theories and systems have not been able to cope with the reality of business processes - until now. This book heralds a breakthrough in process thinking that obliterates the business-IT divide, utterly transforms today's information systems and reduces the lag between management intent and execution.

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	Marbella International University Centre	658.5 SMI bus (Browse shelf(Opens below))	Available	12194

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Includes bibliographical references and index.

Introduction --
Ch. 1. The Next Fifty Years --
Ch. 2. A Walk Over the Hill --
Ch. 3. Enterprise Business Processes --
Ch. 4. Business Process Management --
Ch. 5. Reengineering reengineering --
Ch. 6. Business Process outsourcing --
Ch. 7. management Theory, R.O.I. and Beyond --
Ch. 8. Implementing Business Process Management --
Ch. 9. Tomorrow's Interview in BPM3.0 Magazine --
Epilog --
Appendix A. The Language of Process --
Appendix B. Business Process Management --
Appendix C. The Theoretical Foundations of the Thrid Wave --
Appendix D Lessons Learned from Early Adopters --
Appendix E. The New MBA Curriculum --
Index.

While the vision of process management is not new, existing theories and systems have not been able to cope with the reality of business processes - until now. This book heralds a breakthrough in process thinking that obliterates the business-IT divide, utterly transforms today's information systems and reduces the lag between management intent and execution.

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