Utter confidence : (Record no. 1257)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01791nam a2200253 i 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MIUC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200330132018.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170420s2015 nyua 001 | eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781784520984 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | MIUC |
| Language of cataloging | eng |
| Transcribing agency | MIUC |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 650.1 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 3673 |
| Personal name | Yates, Ally |
| 952 ## - Items | |
| Itemnumber | 1577 |
| 245 10 - TITLE STATEMENT | |
| Title | Utter confidence : |
| Remainder of title | how what you say and do influences your effectiveness in business / |
| Statement of responsibility, etc. | Ally Yates ; foreword by professor Neil Rackham. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | First edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Herts : |
| Name of publisher, distributor, etc. | Panoma Press, |
| Date of publication, distribution, etc. | 2017. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 178 p. ; |
| Other physical details | ill. b&w ; |
| Dimensions | 22 cm. |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Ch. 1. Let me tell you a secret -- <br/>Ch. 2. Using behavioral analysis -- <br/>Ch. 3. Making meeting effective -- <br/>Ch. 4. Establishing your presence -- <br/>Ch. 5. Fostering creativity -- <br/>Ch. 6. Reacting -- <br/>Ch. 7. Expressing feelings -- <br/>Ch. 8. Influencing others -- <br/>Ch. 9. Behaviour analysis in virtual teams -- <br/>Ch. 10. Putting behaviour analysis into practice. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Do you ever feel frustrated, anxious or ineffective when communicating with others at work? Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis, (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style the concepts are clearly explained and supported by illuminating examples and clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 477 |
| Topical term or geographic name entry element | Interpersonal communication |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 336 |
| Topical term or geographic name entry element | Success in business |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 524 |
| Topical term or geographic name entry element | Business communication |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Marbella International University Centre | Marbella International University Centre | Library | 26/09/2018 | 1 | 650.1 YAT utt | 04/11/2019 | 17/10/2019 | 26/09/2018 | Books |