Understanding intercultural communication /

Ting-Toomey, Stella

Understanding intercultural communication / Stella Ting-Toomey, Leeva C. Chung. - 2nd ed. - New York ; Oxford : Oxford University Press, c2012. - 326 p. ; 24 cm.

Includes a glossary.

Includes bibliographical references and index.

Ch. 1. Why study intercultural communication? --
Ch. 2. What is intercultural communication? --
Ch. 3. What are the essential cultural value patterns? --
Ch. 4. What are the keys to understanding intercultural communication? --
Ch. 5. What is culture shock? --
Ch. 6. What is the connection between verbal communication and culture? --
Ch. 7. What are the different ways to communicate nonverbally across cultures? --
Ch. 8. What causes us to hold biases against outgroups? --
Ch. 9. How can we manage intercultural conflict flexibly? --
Ch. 10. What are the challenges in developing an intercultural-intimate relationship? --
Ch. 11. What are the communication issues facing a global identity? --
Ch. 12. How can we become ethical intercultural communicators?

Bridges the gap between theory and practice taking a multi-contextual, inclusive approach that balances international and intercultural communication issues against diversity issues. Contains a robust ethical focus and integrates empirical research with lively examples.

9780199739790


Communication, International
Language and culture
Intercultural communication
Cross-cultural orientation
Culture shock

302.2


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